Terms of Service & Privacy Policy

Last updated: October 2026

Terms of Service

1. What MPC Is

Music Promo Clippers is an online marketplace that connects independent artists with curators, playlist managers, and content creators ("Curators"). Artists purchase in-platform currency ("Diamonds") and use them to submit songs to Curators for consideration.

MPC is a submission platform only. We are not a music label, promotion agency, publicist, or distributor. We do not represent artists or Curators. We do not guarantee any specific promotional outcome, playlist placement, social media posting, streaming numbers, plays, followers, revenue, or commercial success of any kind.

2. Eligibility

You must be at least 18 years old to create an account or make a purchase. By using MPC you confirm you meet this requirement. If you are located in the European Union or United Kingdom, additional rights and restrictions apply as described in Section 13.

3. Diamonds: In-Platform Currency

• Diamonds are a virtual, non-monetary in-platform currency used solely within MPC.
• Diamonds have no cash value and cannot be exchanged for real currency.
• Diamond purchases are final and non-refundable once the transaction is completed.
• Diamonds do not expire while your account remains active.
• MPC reserves the right to adjust Diamond pricing at any time without notice.
• Unused Diamonds are forfeited if your account is terminated for violation of these Terms.
• Purchased Diamonds are platform credit only. Diamonds bought in packs (and Diamonds received via gift codes or refunds) can be spent on submissions and platform services but are not eligible for cash-out under any circumstances.
• Earned Diamonds are eligible for payout. Only Diamonds earned through reviewing submissions or referral commissions may be cashed out, subject to a minimum payout of 50 Diamonds and a 10% processing fee. Payout eligibility is calculated automatically from your transaction history.
• Diamonds are not stored value or a money-transmission instrument. Purchased Diamonds are a limited, non-transferable licence to use MPC's platform services. Payouts to Curators are compensation for review services rendered, not a redemption, exchange, or transmission of purchased funds. MPC does not hold funds on behalf of users and is not a bank, money transmitter, or money services business.

4. Payments & Billing

All payments are processed by Stripe, Inc. or PayPal, Inc. and subject to their own terms of service. MPC does not store your card details. Prices are displayed in USD. Prices may be exclusive of sales tax, VAT, or similar taxes; where required by law, applicable taxes are calculated and collected at checkout, and you are responsible for any taxes not collected by MPC in your jurisdiction.

By completing a purchase you authorise MPC to charge your payment method for the selected Diamond pack or service. All sales are final. No refunds will be issued except as required by applicable law (see Section 13 for EU/UK users).

5. No Refunds. All Sales Final.

Non-refundable purchases include, without limitation: Diamonds and any other platform credit; submissions to curators, clippers, influencers, labels and bloggers; clipping campaigns and music promo campaigns of every size and budget; logo, product and brand placement campaigns; influencer and reaction content; song royalty and sync licensing services; and any custom package, retainer, rush fee, add-on, management fee or bespoke scope we quote you.

You acknowledge and agree that:

• Payment is final, non-refundable, non-returnable and non-cancellable once the transaction completes
• Dissatisfaction with results is not a ground for a refund. Views, streams, followers, engagement, sales, chart positions and revenue are outcomes we do not guarantee and never sell
• Dissatisfaction with creative choices, creator selection, editing style or presentation is not a ground for a refund
• Changing your mind, cancelling a release, buying the wrong pack or size, or no longer wanting the service is not a ground for a refund
• Figures shown in our estimator, case studies, marketing pages or a quote are estimates and historical examples only, not contractual deliverables
• Partial refunds, pro-rata refunds and cancellations of work in progress are not offered

The only exceptions are: a duplicate or erroneous charge; payment that cleared without the purchased Diamonds being credited; a campaign we cancel before any budget has been committed to creators (refunded or credited to the extent uncommitted); and any right you hold under mandatory consumer protection law that cannot lawfully be waived.

Where creators we booked genuinely fail to post agreed content, our sole remedy is a make-good at our discretion (re-assignment to other creators, an extension, or platform credit of equivalent value), limited to the value of the undelivered portion. A make-good is not a refund.

Our full Refund Policy is incorporated into these Terms by reference and governs any conflict between this section and any other statement, quote, email or conversation. Report suspected billing errors within 7 days of the charge.

6. Clipping Campaigns & Promotional Services

Separately from the Diamonds marketplace, MPC sells campaign services in which independent creators produce and post short-form content featuring a client's song, brand or product. The following terms govern every such campaign, including music promo campaigns, brand and logo placements, influencer content and licensing work.

• What you are buying. Creator effort and content distribution, plus our work sourcing, briefing, coordinating, screening and reporting. You are not buying views, streams, followers, saves, sales, chart positions, playlist placements or any other result.
• Booking and commitment. A campaign is booked when payment clears. At that point budget is allocated to creators and the campaign enters production, and the payment is non-refundable in whole and in part.
• Delivery standard. A campaign is delivered when the agreed content has been posted by creators. Performance of that content is not a delivery standard and is not warranted.
• Your obligations. You must supply audio, video, artwork, links, handles, briefs and approvals promptly; you must hold all rights to the material you supply and clear any third-party content or samples within it; and you must keep the relevant sound, song or product live and available for the duration of the campaign. Delay or failure on your side does not create a refund right or extend our obligations.
• Matters outside our control. We are not liable, and no refund is due, for platform algorithm changes, moderation decisions, takedowns, copyright or DMCA actions, account or sound-page removals, shadow bans, platform outages, rights-holder disputes, or shifts in public taste.
• Creator independence. Creators are independent contractors who post to their own audiences from their own accounts. They are not employees or agents of MPC, and MPC does not control the editorial content of their posts beyond the brief.
• Content and usage rights. Creators retain ownership of the content they create unless a separate written agreement says otherwise. You receive the benefit of the promotion, not a transfer of copyright, and you may not re-use, re-upload or run paid ads on creator content without permission.
• Timelines. Start dates, run lengths and reporting dates communicated to you are good-faith estimates. Reasonable variation is not a breach and is not a ground for a refund.
• Prohibited material. We may decline or stop a campaign, without refund, for material that is unlawful, infringing, hateful, sexually explicit, or that violates the rules of the platforms we post on.
• Reporting. Performance reports are provided in good faith from platform data and third-party tooling. Platform metrics fluctuate and are not audited financial figures.

7. Chargebacks & Disputes

Initiating a chargeback or payment dispute without first contacting MPC at partnerships@musicpromoclippers.com is considered a violation of these Terms. MPC reserves the right to permanently suspend accounts where fraudulent chargebacks are filed. We maintain full transaction records and will contest fraudulent disputes with supporting evidence provided to the payment processor.

8. Submissions & Curator Conduct

• Submissions are reviewed at each Curator's sole discretion. MPC makes no guarantee of acceptance.
• If a Curator does not respond within 7 days, the submission expires and the Diamonds spent are automatically refunded to the artist's balance.
• Curators must not accept submissions they have no genuine intention of fulfilling.
• MPC may remove Curators who maintain consistently low acceptance rates or fail to fulfil accepted submissions.
• Independent contractor status. Curators, clippers, influencers, labels, and bloggers ("Promoters") are independent contractors, not employees, agents, partners, or joint venturers of MPC. Promoters set their own fees and schedules, use their own equipment and accounts, and decide at their sole discretion which submissions to accept. Nothing in these Terms creates an employment relationship, and Promoters are solely responsible for their own taxes on earnings.

9. Proof of Delivery and When Promoters Are Paid

Accepting a submission is a commitment to deliver, not the delivery itself. Promoters are paid when they evidence the work, not when they accept it.

• Declining pays immediately. A written review is itself a deliverable, so a Promoter earns their share on a decline as soon as the decline is submitted, for every role. The minimum feedback length applies.
• Accepting pays nothing on its own. On acceptance the submission enters a 7 day delivery window and no Diamonds are credited to anyone.
• Proof releases the payment. Within that window the Promoter must submit a public link evidencing the work:
  • Clippers, influencers, labels and bloggers: the live post, on the platform where it was published.
  • Curators: the public playlist the track was added to, on Spotify or wherever the placement was made.
  Diamonds are credited at the moment the proof is complete. Where a campaign requires several posts, payment is released only when every required post has been submitted. A partial delivery is not paid.
• No proof means a full refund to the artist. If the 7 day window passes with no proof, the submission is closed, the artist's Diamonds are returned to their balance in full automatically, and the Promoter earns nothing for it.
• Proof must be genuine. Submitting a link that does not evidence the agreed work, including a playlist the track was not added to or a post that is deleted or made private afterwards, is a breach of these Terms and may result in withheld payouts and account termination.
• Verification and payout. Submitted proof is subject to review, including bot and engagement screening. Credited Diamonds may be withheld from cash-out pending that review, and MPC may reverse Diamonds credited on proof later found to be false.

10. Prohibited Conduct

You agree not to:

• Submit music you do not own or have rights to distribute
• Create fake accounts or manipulate metrics
• Attempt to transfer Diamonds to other accounts outside of platform features
• Harass, threaten, or abuse other users or MPC staff
• Reverse engineer or interfere with the platform

Violations may result in immediate account termination without refund of any Diamond balance.

11. No Guarantee of Promotional Results

By using MPC you expressly acknowledge and agree that:

• MPC makes no guarantee, representation, or warranty of any promotional outcome whatsoever
• Submission acceptance or rejection is entirely at each Curator's sole and independent discretion. MPC has no control over this and cannot influence it
• Even if a submission is accepted, MPC cannot guarantee the quality, reach, timing, or impact of any promotion delivered
• Streaming numbers, playlist followers, social media views, or any other metrics are not promised or implied by any feature or marketing language on this platform
• Past acceptance rates displayed on Curator profiles are historical data only and do not represent a commitment to future performance
• You are paying for access to submit your music for consideration, not for a guaranteed promotional service

Any expectation of specific promotional results beyond the above is unreasonable and not supported by these Terms. MPC shall not be liable for any loss of revenue, opportunity, or reputation arising from a Curator's rejection of your submission or failure to promote your music.

12. Disclaimer of Warranties

MPC is provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted service, error-free operation, or that Curators will post or playlist your music. To the maximum extent permitted by law, MPC's total liability to you for any claim shall not exceed the amount you paid for Diamonds in the 30 days preceding the claim. In no event shall MPC be liable for indirect, incidental, special, or consequential damages including lost profits or lost opportunities.

13. EU & UK Users: Digital Content & Cooling-Off Period

Nothing in these Terms removes or limits your statutory rights under applicable consumer protection law beyond what is permitted.

14. DMCA & Copyright Policy

MPC respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). If you believe content submitted through MPC infringes your copyright, send a written notice to partnerships@musicpromoclippers.com including:

• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on the platform
• Your contact information (name, address, email, phone)
• A statement that you have a good faith belief the use is not authorised
• A statement under penalty of perjury that the information is accurate and you are authorised to act on behalf of the copyright owner
• Your electronic or physical signature

MPC will investigate valid notices and remove infringing content promptly. Repeat infringers will have their accounts terminated. Artists who submit music they do not own are solely liable for any resulting copyright claims and agree to indemnify and hold MPC harmless from any such claims, costs, and damages.

Counter-notification. If your content was removed and you believe it was removed in error, you may send a counter-notice to the same address including: identification of the removed material and its prior location, a statement under penalty of perjury that you have a good-faith belief the removal was a mistake or misidentification, your name, address, and phone number, consent to the jurisdiction of the federal court in your district (or any judicial district in which MPC may be found, if outside the US), and your signature. Unless the original claimant files a court action within 10-14 business days, the material may be restored.

15. Curator & Promoter Payouts

Curators, clippers, and influencers ("Promoters") who earn Diamonds through reviewed and delivered submissions may request payouts subject to the following terms. Diamonds are earned on a decline when the review is submitted, and on an acceptance when proof of delivery is submitted, as set out in Section 9:

• Payouts are issued at MPC's discretion and subject to a minimum balance threshold as displayed in the portal
• Payout processing may take up to 14 business days from approval
• MPC reserves the right to hold payouts pending fraud review or investigation
• Payouts are forfeited if a Promoter's account is terminated for violations of these Terms
• Promoters are solely responsible for reporting payout income to the appropriate tax authorities in their jurisdiction. MPC does not withhold tax, issue tax forms, or provide tax advice. By accepting a payout you confirm you understand and will comply with your local tax obligations
• MPC may request identity verification before processing payouts above certain thresholds

16. Dispute Resolution Between Users

MPC is a marketplace facilitator and is not a party to disputes between artists and Promoters. However, MPC may at its discretion investigate reports of:

• Curators accepting submissions with no intent to fulfil them
• Promoters submitting false proof of promotion
• Artists filing fraudulent chargebacks after receiving promotion

To report a dispute, contact partnerships@musicpromoclippers.com with evidence. MPC's decision on any dispute is final. MPC is not liable for any damages arising from disputes between users and makes no guarantee of resolution outcomes.

17. Account Termination

MPC may suspend or terminate your account at any time for violation of these Terms. You may close your account by contacting us. Upon termination, any remaining Diamond balance is forfeited unless termination was caused solely by MPC.

18. Changes to Terms

We may update these Terms at any time. Continued use of MPC after changes are posted constitutes acceptance of the updated Terms. We will notify users of material changes by email where possible.

19. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of the applicable jurisdiction. EU and UK users retain the right to bring claims before courts in their country of residence.

Privacy Policy

20. What We Collect

• Account data: email address, display name
• Profile data: platform handles, follower counts, genre preferences, bio
• Transaction data: Diamond purchase history, submission records
• Usage data: pages visited, actions taken on the platform

We do not collect or store payment card details. All card data is handled directly by Stripe.

21. How We Use Your Data

• To operate your account and process Diamond purchases
• To match artists with Curators on the Discover page
• To send transactional emails (submission notifications, payment confirmations)
• To detect and prevent fraud and abuse

We do not sell your personal data to third parties.

22. Third-Party Services

MPC uses the following third-party services which have their own privacy policies:

• Stripe: payment processing (stripe.com/privacy)
• Supabase: database and authentication (supabase.com/privacy)
• Netlify: hosting (netlify.com/privacy)
• Resend: transactional email (resend.com/privacy)
• Google Analytics & Google Ads: website analytics and advertising measurement (policies.google.com/privacy). Loaded only under Google Consent Mode; no advertising cookies are set until you accept.
• Meta (Facebook) Pixel: advertising measurement and audience building (facebook.com/privacy). Does not load at all until you accept marketing cookies.

23. EU & UK: Your GDPR / UK GDPR Rights

If you are located in the EU or UK you have the right to: access your personal data, correct inaccurate data, request deletion of your data, object to or restrict processing, and data portability. To exercise any of these rights contact us at partnerships@musicpromoclippers.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Access and portability, straight away. You don't have to wait on us for a copy of your data. Sign in, open your account settings, and use Download My Data. You'll get a machine-readable JSON file containing every record we hold against your email address, including your account, any promoter profiles, songs, submissions you sent or received, Diamond transactions, payments, payout requests and referrals. That satisfies both your right of access and your right to portability, and you can request it as often as you like.

The legal basis for processing your data is: performance of a contract (operating your account), legitimate interests (fraud prevention, platform security), and consent where applicable.

24. Data Retention

We retain account and transaction data for as long as your account is active and for up to 7 years thereafter for legal and financial compliance purposes. You may request earlier deletion subject to our legal obligations.

25. Cookie Policy

Cookies and similar technologies (including browser localStorage) let the Platform function and help us understand how it is used. We group them as follows:

• Strictly necessary (always on): authentication and session cookies that keep you logged in and secure. These are exempt from consent as the site cannot function without them.
• Analytics (consent-based): Google Analytics, used to measure traffic and improve the site. Under Google Consent Mode, only anonymous, cookieless measurement is collected until you accept.
• Advertising / marketing (consent-based): Google Ads and the Meta (Facebook) Pixel, used to measure ad performance and build audiences. The Meta Pixel does not load, and no advertising cookies are set, until you accept.

Your choice. When you first visit, a banner lets you Accept all or Reject non-essential cookies. You can change your decision at any time using the Cookie Settings link (also in the site footer), or by clearing cookies in your browser. Rejecting non-essential cookies does not affect your ability to use the Platform.

26. Contact

For any questions about these Terms or Privacy Policy, contact us at:
partnerships@musicpromoclippers.com